Technology Issues?

All technology issues should be reported to the Technology Department via the Technology Help Desk. This includes computer, telephone and audio/visual support.

Use the below links for more information:

• Steps to submit a ticket on the Help Desk Portal
• Video tutorial for Help Desk
• Reviewing and updating submitted tickets
   
• Phone Manual - 7800 series (standard phones)
• Phone Manual - 8800 series 

Instructional Tech Needs?

For instructional technology help, please contact the Technology Integration Specialist or Library Media Specialist in your building.

Director of Instructional Technology: Brooke Hauser (Ext. 4595)

• CEPS: Amie Martin (Ext. 4919) or Kiley Ogodogu (Ext. 4576)
• WIS: Joan Evans (Ext. 5436) or Kiley Ogodogu (Ext. 4576)
• IMMS: Lucas Franklin (Ext. 5475) or Kiley Ogodogu (Ext. 4576)
• MHS : Sheila Fay (Ext. 4539)

Resource site shared @ New Teacher Training:

Printer Resources

• Adding Printers to Your MacBook
   
• Installing Network Printers on Desktop PC
   
• Large Canon MultiFunction Copier/Printer Devices

Desktops: Windows 11 PC

https://support.microsoft.com/en-us/meetwindows11

Google Workspace & Gmail

https://support.google.com/

MacBook Air & iPads

https://support.apple.com/mac/macbook-air
https://support.apple.com/ipad

Network Drives & Remote Access

• Network Drives for Mac OS
• Network Drives for Windows

• Global Protect for Mac OS
• Global Protect for Windows